This page will show you if there are any known problems with the service at this current time. You can find out what server your website is hosted on by logging into your control panel - this information will be in the sidebar on the right hand side of the screen. If there are no notices below and you are still having trouble, please refer to our Support Pages
Current System Status
web212 Abnormal Performance
06:54 02/10/2014
Some sites on this server may be temporary unavailable while we apply critical maintenance updates.
We have identified an issue with the installation of .net on the server. Our System administrators are currently working on reinstalling this and we apologise for any inconvenience caused.
UPDATE 13:30 : This has been passed to a senior engineer, we are continuing to address the .net issue and subsequent errors as a result. We apologise for any inconvenience caused and are working on this as a priority.
We are currently completing an upgrade to a new server to help resolve this issue.
UPDATE 21:49 : The issue has been identified by our senior network engineer now, and we are working to get the sites back up. This work is expected to continue until early morning.
UPDATE 02:10 : Work is still ongoing and will likely take several more hours. To clarify, this is affecting sites on the server that use ASP / ASP.NET code. Sites based on HTML or PHP may be functioning normally.
UPDATE 07:15 : We have been attempting to repair the Windows server using the tools recommended and provided to us by Microsoft. Unfortunately so far these haven't worked, and it has now started affecting all sites on the server. We are currently trying a different method whilst also migrating data from the server to a new server - however given the huge amount of data this is likely to take most of the day to transfer. We will hopefully have another update soon on our repair attempts.
UPDATE 10:17 : The server is now having a repair ran on it which requires the server to be powered off and services down for a couple of hours - we hope this will resolve the issue once complete.
UPDATE 14:45 : The problematic servers IPs and data are now moving across to the new server and sites are starting to come back online as the data copies.
UPDATE 17:34 : Data is still transferring to the new platform. Sites should still be coming back up gradually as data is transferred.
UPDATE 22:39 : The data transfer is still going through smoothly as this expected to complete tomorrow, if there are no unforeseen issues.
UPDATE 2014-10-04 11:39 - The data transfer is still ongoing with no reported problems.
Planned System Maintenance
There is currently no planned maintenance.